Deposits and Cancellations
Deposits are required to hold your appointment time. They are non-refundable, however they do apply directly to your procedure total. If you cancel within a 48 hour time frame or do not show up to your appointment, you forfeit your deposit. In order to reschedule, a $50 fee will be applied to your total, a new deposit will be required with a valid credit card on file in order to hold an appointment time.
If a second cancellation occurs within a 48 hour time frame, the entire amount of the procedure will be charged to the credit card on file.
For consultations, if a cancellation occurs within a 16 hour time frame, a $50 fee will be charged to the card on file.
I realize urgent situations arise, and I review each situation in a case by case manner.
That being said, if a situation arises and I am forced to reschedule your appointment within a 24 hour time frame, I will subtract $50 from your total.
I offer one complimentary touchup for every new procedure within six months of the original procedure. Between six and twelve months, the cost is $150. After twelve months, the cost will be similar to the initial procedure.
A cancellation within a 48 hour period or a no show forfeits your complimentary touchup. A deposit in the full amount of $150 and a valid credit card on file will then be required to reschedule the touchup.
My time is very important to me, my clients, and my family.
I am often scheduled back to back and as so, I adhere to a strict 'on-time' policy so that I do not inconvience my clients further on in the day and so that I can be on time for family events that I have scheduled around.
If a client is 10 minutes or more late to their procedure, their appointment will be rescheduled and the inital deposit is forfeit. A new deposit on a valid credit card to be held on file will be required to reschedule.
If a client is 5 minutes or more late to a consultation, their appointment will be rescheduled and a $50 deposit will be required to reschedule.